Great article with a message for every person in the world:
As American scholar Brené Brown said, “We’re not thinking beings who sometimes feel. We’re emotional beings who sometimes think!”
If approached the right way, many citizens would say “yes” to the question: “Do you want to help me so that this doesn’t (or does) happen to other people like you?”
Creating a culture and system for story collection is not easy. It takes discipline and near-universal buy-in from the member and staff. But if you don’t have these stories at the ready, then answer this question: How can you justify your investment on a policy initiative if you can’t demonstrate the impact on real people’s lives?